Privacy Policy

Who we are
Keeley Hire (Film & Television) Ltd. are a private company who provide props and associated services to the Film and Entertainments Industry. Our businesss premises are located at 4A Charlton Mead Lane South, Hoddesdon, Hertfordshire EN11 0DJ, United Kingdom.
What information do we collect about you
The personal information that we collect includes: name, title, contact details including postal address, email and phone numbers, how you found us and your contact preferences.

How do we collect your information?

You give us your information when you create an account on our website to make an enquiry or place an order, update your preferences on our website, or communicate with us via telephone or post. We also keep your details when you sign up to receive emails from us.
How do we use the information we collect about you
We use the information we hold about you to provide goods and services to you, and with your agreement, to contact you about promotional offers and products and services which we think may interest you.
Sharing your information with Third Parties

We may need to disclose your details:

  • if you request delivery or collection by a courier service.
  • in order to comply with any legal obligation to do so. This includes the police and other crime protection and detection agencies or regulatory bodies
  • to our legal advisors.
  • for the purposes of regulatory or inspection compliance, for example to the HMRC.
  • to Data processing / IT services acting in an accordance with our instructions, and subject to confidentiality obligations.
Other Third Party Services
We use a third party provider, MailChimp, to deliver our email newsletters. We may gather statistics regarding those emails using industry standard technologies to help us monitor and improve our e-newsletter.
For more information, please see MailChimp’s privacy notice.

Our Website uses Google Analytics to help analyse how users use the website. The information generated by Google Analytics is anonymised and will not personally identify you or associate your IP address with your activity. Information collected by Google Analytics includes pages viewed, time spent viewing pages, web browser and operating system and other related information such as screen resolution used by you. We use this information to help improve our website and provide you with a better service.
For more information, please see the Google Analytics data practices.
Updating Your Personal Information
You can update your personal information and preferences from the My Account > My Details page at any time. You can also unsubscribe from marketing emails by clicking the "unsubscribe" link in the email itself.
Access to Your Personal Information
Under the GDPR you are entitled to access the personal information that we hold about you. If you wish to do so, please submit your request via our enquiry form.
Your Consent
By using our web site, you consent to the collection and use of the information you provide to us as outlined in this Privacy Policy. We reserve our right to update this privacy policy without giving you notice as and when we need to. This privacy policy was last updated on 21 May 2018.

Cookie Policy

What is a cookie?
A cookie is a small text file that is downloaded onto your device (eg a computer or smartphone) when you access a website. It allows the website to recognise that users device and store some information about the users preferences or past actions.
Why are cookies essential to KeeleyHires website?
This website, along with many others, uses cookies. Cookies let users navigate around sites and (where appropriate) let us tailor the content to fit the needs of our site’s visitors. Without cookies enabled we can’t guarantee that the website and your experience of it are working as we intended it to be.

None of the cookies we use collect your personal information and they can’t be used to identify you.
Types of cookies
The length of time a cookie stays on your device depends on its type. We use two types of cookies on our websites.

Session cookies are temporary cookies which only exist during the time you use the website (or more strictly, until you close the browser after using the website). Session cookies help our websites remember what you chose on the previous page, avoiding the need to re-enter information.

Persistent cookies stay on your device after you’ve visited our website. For example, if you tick the ’Remember me on this device’ box when you log on a persistent cookie will be used so that the site remembers your choice the next time you use it. Persistent cookies help us identify you as a unique visitor but don’t contain information that could be used to identify you to another person.
How we use cookies
  • To remember your user ID and prevent fraudulent activity. Without cookies enabled you won’t be able to make enquiries or place orders, and can’t login to your account.
  • For our ’My List’ shopping basket. Without cookies enabled you won’t be able to select items to make enquiries or place orders.
  • To remember if you have viewed our privacy and cookie policy.
  • To remember if you reached our site via a Google advert.
  • We also use Google Analytics web services to track how visitors reach our site and how our visitors use the site. You can find out more about how Google Analytics uses cookies on the Google privacy site.
How to control and delete cookies
If you want to restrict or block the cookies we set, you can do this through your browser settings. The ’help’ function within your browser should tell you how.

Alternatively, you could visit, which contains comprehensive information on cookies on a wide variety of browsers. You’ll also find details on how to delete cookies from your computer. To learn about controlling cookies on the browser of your mobile device please refer to your handset manual.